Our commitment to outstanding customer service doesn’t end when you leave the store. With our Total Satisfaction Guarantee, you can be certain you have a quality product at a great price, while enjoying the benefits of a free lifetime service for your glasses.
Your Optical People glasses come with a lifetime of aftercare service.
We’re always on hand during opening hours for minor repairs and adjustments at no cost.
That’s our promise to you.
We love providing our products at great value. It means everyone has the chance to have amazing eyewear and still have money left over. We doubt you’ll find the same product cheaper at another highstreet store; if you do, we promise to match the price.
You do have up to 60 days to return any items. As long as you bring in your receipt as proof of purchase, and the product is in the same condition as when we sold it to you, we promise to exchange it or give you a refund. If you want to upgrade your glasses bought in store within that 60 day period, we’ll happily do that for you, you just need to pay the difference.