Our commitment to outstanding customer service doesn’t end when you leave the store. With our Total Satisfaction Guarantee, you can be certain you have a quality product at a great price, while enjoying the benefits of a free lifetime service for your glasses.
Your Optical People glasses come with a lifetime of aftercare service.
We’re always on hand during opening hours for minor repairs and adjustments at no cost.
That’s our promise to you.
We love providing our products at great value. It means everyone has the chance to have amazing eyewear and still have money left over. We doubt you’ll find the same product cheaper at another highstreet store; if you do, we promise to match the price.
You do have up to 21 days to exchange your frames. As long as you bring in your receipt as proof of purchase, and the product is in the same condition as when we sold it to you, we promise to exchange it. If you want to upgrade or change your frames bought in store within that 21 day period, we’ll happily do that for you, you just need to pay the difference or cost of the lenses.
Opening times Mon-Fri: 9am – 5:30pm
Saturday: 9am – 5pm
12 Market Place, Nuneaton, CV11 4EE
COVID-19 (19th July 2021): We continue to observe all relevant guidelines with your health and safety and that of our team’s as our top priority.