Deliveries

Delivery Timescales

We aim to dispatch your glasses within 3-5 working days. Complex prescriptions or certain lens requirements may take up to 14 days for delivery.

Delivery Costs Per Pair

UK 3-5 working days: FREE
UK 1-2 working days: £3
Europe 5-7 working days: £9
Rest of World 7-10 working days: £11

Couriers

We use Royal Mail Track and Trace for all UK deliveries. You will receive an email notification once we have dispatched your order. You can follow your delivery or even redirect it to another address.

Please follow the link below to make the most of the Royal Mail Track and Trace service app: https://www.royalmail.com/downloadapp.

(Please note, this app is not a requirement for your order to be delivered).

We use FedEx tracked to Europe & International destinations, you will receive email notification when dispatched.

Returns

If you are not satisfied with your purchase, even if you have just changed your mind, simply send it back to us for our 30 day – 100% money back guarantee.

Warranty

You can rest assured in the knowledge that we offer you 12-month frame and lens warranty against manufacturing defects.

Secure Payments

Buying online from Optical People is safe and secure, we use industry standard encryption for all transactions and all data is stored in our GDPR and PCI compliant data center.